Survey Finds Most Americans Believe Building Security Hasn’t Improved Since 9/11

A new YouGov survey commissioned by access-control vendor Alcatraz and reported by SecurityInfoWatch found that 79% of Americans do not believe physical building security has meaningfully improved in the 25 years since the September 11, 2001 attacks, and 73% called upgrading security technology at least somewhat urgent.

Alcatraz tied the findings to a string of recent tailgating-related security breaches at Harvard, UCLA, 30 Rockefeller Center and the Empire State Building, arguing that standard badge-based access systems do not reliably detect a second, unauthorized person following an authorized badge-holder through a controlled door.

Why it matters: The survey is vendor-commissioned research, and its framing understandably favors the sponsor’s tailgating-detection technology. But the underlying data point — persistent public skepticism about physical security investment a quarter-century after 9/11 — lands as the industry heads into GSX 2026, where access-control vendors are expected to lean heavily on anti-tailgating and mantrap messaging.

Source: SecurityInfoWatch.com, September 10, 2026.

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